Privacy Policy
SC. SYNAPSE TRAVEL
I. General information
The content of the website www.synapsetravel.ro (hereinafter referred to as Site) is the exclusive property of Sc Synapse Travel Srl (hereinafter referred to as the Owner) with headquarters in 137 Motilor Street, apt 6, Cluj-Napoca,, having fiscal code RO 37341880 .
As a data controller, the Holder constantly monitors and ensures that the processing of personal data strictly complies with the principles and legislation on the protection of personal data, in particular the provisions of Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing of Directive 95/46 / EC (hereinafter “RGPD”).
This Privacy Policy is valid from May 25, 2018 and is intended to inform you about:
- the activities of processing your personal data, as a visitor of the Si-te or as a user of the functions within the Site;
- the processing of personal data carried out by the Holder, in order to carry out its activities as described below.
The owner may update this Privacy Policy at a later date, in which case he will inform the data subjects through the Site of any changes before they become applicable.
II. Definitions
"Personal data" means any information relating to an identified or identifiable natural person ("data subject"); an identifiable person is a person who can be identified, directly or indirectly, in particular by reference to an identification element, such as a name, an identification number, location data, an online identifier, or to one or more several specific elements, specific to his physical, economic, cultural or social identity.
"Processing" (and its derivatives, including without limitation "to process") means any operation or set of operations performed on Personal Data, including without limitation the collection, registration, storage, modification, use, disclosure, access , their transfer or destruction.
"Visitor" - any person who accesses or uses the Site.
III. Categories of Personal Data processed
Sc Synapse Travel collects information from its users in the following ways: directly from the user, from the traffic reports registered by the servers that host the synapse travel.ro site, as well as through cookies.
1. Information provided directly by the user: When our applicants use a service provided by Sc Synapse Travel, they may be asked what their name is, what their e-mail address is and they may be asked for other personal information.
2. Server traffic report information: When an applicant visits a website, it reveals certain information about it, such as its IP address, time of visit, place of entry to our sites. Synapsetravel.ro, like other operators, records this information.
3. Cookies: In order to offer a personalized service to our users, Synapsetravel.ro may use cookies to facilitate the storage and tracking of the preferences of its applicants. For example, we may use cookies in order to identify its applicants and to provide information and services based on the preferences that each applicant has expressed in their previous visits. Third-party online advertising networks may also use cookies in order to adapt advertising messages to the preferences of each applicant. It should also be noted that whenever personal information is voluntarily disclosed in the online communication environment, online forums, e-mail program, FTP program, discussion groups, chat services, the information disclosed may be easily collected and used by unauthorized persons. Although synapsetravel.ro makes every effort to protect the personal information of each applicant, synapsetravel.ro will not be able to ensure or guarantee the security of any type of information that applicants transmit, so that the transmission of information in an inappropriate environment is at your own risk. the applicant's side. The applicant must also understand that he is solely responsible for maintaining the secrecy of the information (passwords, usernames, etc.) related to the accounts he has acquired as a result of using the services provided by us.
4. In order to improve the services (such as requesting feedback), managing the requests / complaints received from you, personalizing the services at the request of the data subject and presenting the necessary analyzes - in the context of data processing of Site visitors;
IV. Purposes and grounds of Personal Data Processing
Personal Data concerning the categories of data subjects mentioned in section III above, provided voluntarily during the relations with the Holder, creation of the web account, request for offers, completion of online forms, improvement of services, or provided by them in otherwise by using the Site or in relation to the Synapse Travel Company, they may be processed by Sc Synapse Travel directly and / or through proxies, for the following purposes:
1. Information provided directly by the user: this information is used only for the purpose of personalizing the services offered and verifying the identity of the applicant in order to execute any contracts and invoices between the applicant and our company following the use by the applicant of online services developed by us.
2. Information collected from the traffic report of the synapsetravel.ro server: this type of information helps us to identify which sections of our sites are sections of interest to users. Synapsetravel.ro also collects the IP addresses of its users in order to securely manage our computer system, in order to avoid criminal activities and, last but not least, in order to communicate the anonymous standardized templates of users to our advertising clients.
3. Information collected through cookies: synapsetravel.ro uses cookies to allow applicants the most useful use of our services and in order to obtain statistical information that allows us to improve our services. Cookies will allow us to save access passwords and preferences of applicants so that they do not have to enter them again the next time they visit our sites.
4. In order to improve the services (such as requesting feedback), managing the requests / complaints received from you, personalizing the services at the request of the data subject and presenting the necessary analyzes - in the context of data processing of Site visitors;
V. Cookies
In common with many other website operators, we may use standard technology called "cookies" on this site. Cookies are small pieces of information stored by your browser on your computer's hard drive. Our cookies allow us to identify you and store information about the services you use on your visits. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies from being stored. However, if you disable cookies, this will limit the service we can provide to you. Make sure your browser's cookie settings are the way you want them.
VI. Recipients of Personal Data
In order to fulfill the purposes of processing, the Holder may disclose certain categories of Personal Data to the following categories of recipients: the data subject and / or his legal representatives, the Holder's representatives, the entities of the Holder's Group, the contractual partners (such as such as organizing agencies, airlines, hotels, transport operators, embassies, medical colleges, payment processors), including proxies, judicial or other public authorities of any kind, international organizations, service providers and goods, professional organizations, market research organizations.
VII. Duration of processing Personal Data
The Owner will process your Personal Data for the time necessary to achieve the purposes of processing and subsequently in accordance with our internal policies, as well as to comply with applicable legal obligations, including, but not limited to, the provisions regarding the archiving obligation.
It is possible that, following the fulfillment of the legal archiving deadlines, the Holder may order the anonymization of the data, thus depriving them of personal character and to continue the processing of the anonymous data for statistical purposes.
VIII. Security of Personal Data
The owner attaches great importance to the confidentiality and security of your Personal Data and understands to ensure their security during the processing activities of this Privacy Policy. In this sense, the Owner implements adequate technical and organizational measures in order to ensure a level of security corresponding to the risks associated with the types of data processed and the processing operations.
The Owner's website may contain links to other websites. We have no control over and are not responsible for the content, privacy policies or security of these sites. We recommend that you check the privacy and security policies of each site you visit.
IX. Providing Personal Data
The provision of Personal Data may be a contractual obligation or an obligation necessary for the conclusion / execution of a contract, it may be necessary to be able to benefit from the services provided by the Owner, to browse the Site and to benefit from the facilities offered on this space. In some cases, the refusal to provide Personal Data may result in the impossibility of benefiting from the services provided to you through the Site (for example, the impossibility of registering online for an event organized by the Owner). For direct marketing activities, the provision of your data is voluntary.
Although the Holder requests the consent for the processing of certain Personal Data, this agreement may not always be required by law. In such situations, the Holder may use other grounds for data processing, such as the performance of the contract or the legitimate interest.
X. Rights of the data subject
Regarding the processing of Personal Data indicated in this Privacy Policy, each data subject enjoys the following rights, according to the applicable legal provisions:
(a) the right to information - the right to receive a minimum content of information on the processing activities performed by the Holder, in accordance with legal requirements;
(b) the right of access to data - the right to obtain from the controller of personal data, upon request and under the conditions established by law, confirmation that the data concerning him are or are not processed by the controller of personal data , as well as details on processing activities;
(c) the right to intervene on the data - the right to obtain from the controller of personal data, upon request and free of charge: (i) where appropriate, the rectification, updating, blocking or deletion of data whose processing is not in accordance with the law, in particular incomplete or inaccurate data; (ii) where applicable, the transformation into anonymous data of data the processing of which does not comply with the law; (iii) the notification to third parties to whom the data have been disclosed, of any operation carried out in accordance with letter (i) or letter (ii), if such notification does not prove impossible or does not involve a disproportionate effort to the legitimate interest that could be harmed;
(d) the right of opposition - the right to object at any time, for good and legitimate reasons related to his particular situation, as data which are intended to be processed, unless there are legal provisions to the contrary; With regard to direct marketing activities, data subjects have the right to object to such processing at any time.
(e) the right not to be subject to an automatic individual decision - the right to obtain human intervention in respect of such a decision, the right to express a view to such a decision and to challenge the decision;
(f) the right to go to court for the defense of any rights guaranteed by the relevant legislation, without prejudice to the possibility to apply to the National Authority for the Supervision of the Processing of Personal Data.
Starting with May 25, 2018, when the RGPD becomes applicable, it becomes applicable, the persons concerned also benefit from the following rights:
the right to restrict processing to the extent that the conditions laid down by law are met;
(b) the right to data portability, respectively (i) the right to receive personal data in a structured, commonly used and easy-to-read format, and (ii) the right to such data to be transmitted by the Company to another data controller, insofar as the conditions provided by law are met;
(c) the right to withdraw consent where there is processing based on it;
(d) the right to erasure of data ("the right to be forgotten") to the extent that the conditions laid down by law are met;
At the same time, in the case of data transfers outside the EEA ("European Economic Area"), the data subjects to whom the Personal Data is subject may request information on the transfer guarantees from the data controller.
To exercise the rights mentioned above, you can apply to the following contact details:
- Address: 137 Motilor Street, apt 6, Cluj-Napoca, Romania
- E-mail: office@synapsetravel.ro
Also, the processing of Personal Data is monitored and supervised by the Data Protection Officer, having the following contact details:
- Phone: 0757096111
- E-mail: office@synapsetravel.ro
We only accept written requests, because we cannot deal with verbal requests immediately, without first analyzing the content of the request and without first identifying you.
Your application must contain a detailed and accurate description of the right you wish to exercise.
If you write to us by e-mail / mail, please provide us with your first and last name to identify and respond appropriately to your request, or by sending the request to the email address specified above.
National Authority for the Supervision of Personal Data Processing
B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336, Bucharest, Romania +40.318.059.211, +40.318.059.212
